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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Richardson

May 30, 2025

5  out of  5
rating by Michael Richardson
"The one word that comes to mind is superb service. My wife was recently in an accident and Brenda and Ana stepped up and did what they do best and literally got the claim moving within minutes of the incident. In this crazy world we are living in there are still people who i feel genuinely care. Thank you again Brenda, Ana, and Emma."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christian H

May 24, 2025

5  out of  5
rating by Christian H
"Glad and happy knowing I’m consistently getting great service from this office. Ana is always willing to help, everyone goes above and beyond."
We responded:
"Christian, what a great review. 5 stars wow!!! Always here to help with your insurance needs. "
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Ashley

May 23, 2025

5  out of  5
rating by Ashley
"The customer service and agents are AMAZING!! They always do their best to help you out in any way they can and honestly do care about their customers! I’m so glad to be a part of the State Farm family!"
We responded:
"Our office team is the best and we are so grateful for the 5 Stars. Thank you for being such a great part our agency family. "
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Ellen Bracamonte

May 16, 2025

5  out of  5
rating by Ellen Bracamonte
"Always an enjoyable experience in working with Emma Hightower's State Farm office! Today I had the pleasure of working with Ana Aguilar who is so responsive and genuinely concerned for the client! Thank you Ana for all of your assistance!"
We responded:
"Ellen, thank you so much. We appreciate your review and the stars. Ana is fantastic, I agree. She and the entire office is here to help. "
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Jessica Castillo

May 14, 2025

5  out of  5
rating by Jessica Castillo
"I'm so grateful for Ana. She made our switch a seamless transition and we couldn't be happier with our final decision. She made it simple, answered all our questions and was a pleasure to work with."
We responded:
"Jessica, thank you for the review and welcome. Ana will love seeing this. She is here to help. "
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Soheila Kian

May 11, 2025

5  out of  5
rating by Soheila Kian
"Emma Hightower State Farm office is wonderful! All employees are helpful, friendly and knowledgeable. They have always taken care of my insurance needs promptly."
We responded:
"Soheila, thank you for the stars. It is our pleasure to be helpful. "
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Ak Subramanian

April 29, 2025

5  out of  5
rating by Ak Subramanian
"Been with them for years renewal is very easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tommy Iglesias

April 25, 2025

5  out of  5
rating by Tommy Iglesias
"Great friendly service at great prices. The whole team makes you feel welcome the minute you walk through the door."
We responded:
"Tommy, it’s such a compliment… 5 Stars. Thank you. "
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Leticia Tamayo

April 19, 2025

5  out of  5
rating by Leticia Tamayo
"Anna , I just want to say, Thank you for always answering my questions & going above and beyond. I’ve been a customer for over 20 years. Emma and her staff are amazing, especially Anna she goes above and beyond to help you. You get treated like family!!"
We responded:
"Letty, thank you so much for the kind words. Ana is fantastic and loves being helpful to you and your family. "
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David Moreira

April 19, 2025

5  out of  5
rating by David Moreira
"Ana and Emma are always there to help, always ready with a quick reply with all the information and documents I need, I've been with their Team for over 20 years Thank very much Ana and Emma!, The State Farm Dream Team !!"
We responded:
"5stars! Thank you, David. What a compliment. We are here to help you and your family always. "
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Julie Kirschner

April 19, 2025

5  out of  5
rating by Julie Kirschner
"Emma Hightower has been my Insurance agent for over 25 years. I trust her with all my needs. She treats me like family ! Love Emma and her team . Julie Kirschner"
We responded:
"Thank you so much Julie. It is our pleasure to help our wonderful family of customers. Our whole office thinks you are 5 stars Also. "
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Joy Pickett

April 18, 2025

5  out of  5
rating by Joy Pickett
"A pleasure to deal with! On the rare occasions, I’ve had an accident, they were quick and efficient. Very friendly and organized. I highly recommend Emma and her staff."
We responded:
"Thank you Joy. It’s always a pleasure to help great clients like you. Thank you for the great feedback. "
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Ysenia Ramirez

April 11, 2025

5  out of  5
rating by Ysenia Ramirez
"I am truly blessed to have Ana and Emma as my insurance agents for more than 15 years. they always made me feel like family and i believe we are, they always make sure that I get the service that i deserve always going above and beyond to make sure all my questions are answered. Thank you Ana for always being there even when I feel i am bugging. Your whole office staff is absolutely amazing people."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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gabriel davila

March 31, 2025

5  out of  5
rating by gabriel davila
"Emma Hightower and Ana Ramirez have provided me with the best services and information that I’ve needed during any auto accident and any problems with my home due to earthquakes or high winds and even flood damage I can say that when you really need help it’s times like these… and I’m sure I’m not the only one who feels this way I’m blessed that that these two ladies have been by my side when it matters.."
We responded:
"Gabriel, thank you so much for the 5 stars. It is always our pleasure to help our customers and especially you and your family. "
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Guillermo Castellanos

March 27, 2025

5  out of  5
rating by Guillermo Castellanos
"I would like to say that I have been extremely satisfied with Emma Hightower! Statefarm! Ana is very helpful and always has provided Excellent service!!!! Over the years I have been with statefarm Emma and Ana has always helped me immensely with my needs and has always answered my questions and my concerns! And I definitely have to say they are always happy to help and they help you with a great attitude! Super positive!"
We responded:
"Thank you Guillermo. 5 stars! We love being of help "
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Diana Gonzalez

March 27, 2025

5  out of  5
rating by Diana Gonzalez
"Best office in town 👌"
We responded:
"Thank you for the great compliment. We are here to help. "
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Sasan Armand

March 22, 2025

5  out of  5
rating by Sasan Armand
"Emma Hightower and Ana Aguilar are the best insurance agents that I have ever had. I consider them like close friends. They’re incredible and outstanding team! I highly recommend them. Emma Hightower and Ana Aguilar are the best in developing exactly what you need for home, car and umbrella insurance. They always find a solution and get back to you within a few hours. They’re truly incredible!"
We responded:
"Thank Sasan, you and your family are a joy to work with. I appreciate the stars. "
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Tariq Abdallah

March 22, 2025

5  out of  5
rating by Tariq Abdallah
"The best"
We responded:
"Thank you Tariq. We are always here to help. "
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Mark Anthony Yraola

March 22, 2025

5  out of  5
rating by Mark Anthony Yraola
"Emma, Ana and her team at State Farm have been our insurance provider for our homes, businesses, life insurance and vehicles for close to 20 years now. They are the most professional and caring team I’ve dealt with. They treat you like family and answer all of your insurance needs. I recommend them to anyone and everyone!"
We responded:
"5 Stars, wow. Thank you so much. "
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Gabino Aispuro

March 22, 2025

5  out of  5
rating by Gabino Aispuro
"I’ve been with Emma Hightower with Statefarm for the past 16 years, and she has helped me immensely with my car policies and my house insurance. It’s been a pleasure working with her."
We responded:
"Gabino, thank you so much. "
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Nancy Pham Nguyen

March 16, 2025

5  out of  5
rating by Nancy Pham Nguyen
"We’ve had the pleasure of working with Emma Hightower and team for over 15+ years with our policies and I couldn’t be happier with the experience. The team, especially Emma and Ana has always been incredibly helpful, patient, and knowledgeable. They always take the time to answer all my questions and guided me through the process with professionalism and care. Whether I needed help understanding my coverage or making adjustments to my policy, they made everything easy and stress-free. It’s reassuring to know that I can count on their support when I need it most. Highly recommend Emma Hightower office to anyone looking for reliable and responsive service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dennis Izvoreanu

March 14, 2025

5  out of  5
rating by Dennis Izvoreanu
"We love using State Farm! Emma Hightowers office is definitely the best. Especially Ana! She always manages to find ways to help us. We’ve been with them for years and Ana is like our own personalized agent we love it. We definitely recommend using Emma Hightowers office and ask for Ana!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paul Luong

March 13, 2025

5  out of  5
rating by Paul Luong
"Emma Hightower and her staff are incredibly helpful. Whenever I call their office, they're always professional, courteous and always willing to answer any of my questions. When I purchased my very first policy there, Ana sat me down and explained all the fine print to me to make sure I didn't leave confused. Over the years, we've developed a very strong professional relationship and I'm truly appreciative of that. I can always email Ana and will always get a response back. If you're looking for informed, dependable and straight-forward answers from friendly people, this is the place to go to!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, especially to great family folks like you and you family, Paul."
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Kimberley Cox

March 13, 2025

5  out of  5
rating by Kimberley Cox
"I have been with State Farm insurance Emma Hightower for over 25 years. I have always had the most awesome experience dealing with Anna and Emma. I even recommended my mom. She has been with them for approximately 15+ years. I recently was in a very bad accident, Anna walked me through the process and eased my mind. She even checked on me to make sure that I was OK and if I needed anything to reach out to them personally ! Emma and Anna are absolutely amazing. The number one reason I am with State Farm is because of them! They have amazing customer service and great passion for ALL their clients! I don’t just think of them as my insurance agents, they have also become friends! Thank you so much for all you do Emma and Anna! You are the best along with the rest of your staff! Kim Cox 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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JD CASTANON

March 13, 2025

5  out of  5
rating by JD CASTANON
"Ana has a great disposition and a very professional attitude. Every interaction I have had has been informative and constructive."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "