State Farm® Insurance Agent Emma Hightower

"I would like to say that I have been extremely satisfied with Emma Hightower! Statefarm! Ana is very helpful and always has provided Excellent service!!!! Over the years I have been with statefarm Emma and Ana has always helped me immensely with my needs and has always answered my questions and my concerns! And I definitely have to say they are always happy to help and they help you with a great attitude! Super positive!"

"Thank you Sofia for taking the time to help me get my life and car insurance in order. You were great! Thanks again."

"Had a great experience with State Farm agent Ana and she was very knowledgeable and great conversation. She answered all my questions."

"Emma and Sofia helped me thru getting a new policy promptly. I will highly recommend this group to anyone."

"My conversation with Emma was extremely helpful. She went over lots of details and information that I would need in the future."

"No better, no worse than any other insurance agency. When I added a new car to my policy, I asked to review the other cars on my policy and was told I could call back in November. It's July. Guess that means no one is going to go out of their way to ensure this 20+ year customer is happy with their policy."

"Emma, Ana and team is so awesome. I have been her client since 2005 and she has done everything for me and has seen me through a lot. She has always been there for me and continues to do so."

"I can’t say enough great things about my experience with State Farm. Emma is an incredible agent, and her entire team is just as amazing. Ana and Sofia always make me feel welcome from the moment I call. They are patient, knowledgeable, and always take the time to answer all of my questions without ever making me feel rushed.

What I appreciate most is how they treat me like family. Their kindness, professionalism, and genuine care make every interaction a positive one. It’s rare to find a team that consistently goes above and beyond, and I’m truly grateful to have them handling my insurance needs. Highly recommend Emma and her wonderful team!"

"Emma Hightower and her team--particularly Ana Aguilar--are exceptional. Ana is super-responsive and will always find a way to get the right result quickly, efficiently, and with a smile. Highly recommend."

"We once visited Emma Hightower's State Farm office to have a document notarized. "Wow," we both said, "this is nice, and so close to home!"

Then our State Farm agent retired. Almost without thinking, we returned to Emma Hightower's office. Within thirty minutes, we had all of our insurance needs transferred.

An unlooked for bonus was the contact in Emma's office was the same person as before! I am not one to express joy at the need for insurance here in SoCal, but Emma Hightower - and her team - are the most friendly of folks, and fortunately for us: a good neighbor."

"Many years ago, we needed to have a document notarized. Our then SF agent did not have a notary, but there was another SF agency across the parking lot. We were lucky; Emma Hightower saved the day.
Eventually, our SF agent retired. Once again, we walked across that parking lot, and once again, Emma and Ana saved the day.
We are fortunate to have Emma Hightower as our SF agent. And, while Jake is a phony SF agent, Emma Hightower is the real thing."

"I have been with State Farm my whole life since I started driving at 16. They are the best and are do helpful, quick and attentive! Thank you so much State Farm💗"

"Exceptional experience with Emma! So pleased to be a State Farm customer."

"The best Ana"

"Absolutely love the customer service. I receive anytime I need to call. They always goes above and beyond and are very detail oriented."

"Sofia was really helpful and clear with everything. She was able to answer all my questions. All with a great attitude and welcoming tone."

"I had a great experience with the agent Ana. She is a sweetheart and very detail oriented in explaining my coverage of my car insurance policy. She was really transparent and knowledgeable of questions I wanted answered. Walking in the office all agents make you feel welcome. I highly recommend this specific office and all agents are great."

"I love Ana at this office. She's in no rush to answer all my questions after questions. Very honest and friendly. I recommend her and this office for all your insurance needs. Always very friendly when I go into the office. thank you again. Ask for Ana"

"An agent did a great job at answering any and all my questions I had regarding my policy. I'm a penny pincher and hate spending money, but I realize insurance is like taxes. If you know you know. Ana is very thorough with their explanations and a pleasure to talk to. If your shopping around, give Emma's office a call."

"Simply put ~ Emma and Ana are amazing!!! Great customer service."

"This is the best State Farm ever! The professionalism here is doc amazing, and that’s no lie. These people are so freakin friendly and respectful. They take great pride, in making their customers feel very welcomed and special.Keep up the great work! Love you’ll 😘"

"Emma has been a great agent and more like a family member to me. We have been working together for more than 10 years. She has been always supportive to us whenever we were in need of help."

"I have been with Emma Hightower at state farm ins. for the past 20 plus years she is the nicest and the most helpful insurance lady you will find A+"

"Ana and Emma do a great job at answering any questions I had regarding my policy and always got back to me very quickly. They are also very thorough with their explanations and a pleasure to talk to."

"Knowledgeable, friendly and a joy to talk with anyone in the office."